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Privacy Policy

Last Updated: April 2026

RENT4ALL PROPERTY MANAGEMENT INC. OPERATING AS OLH PROPERTY MANAGEMENT ("we," "us," "our," or "Evictly") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (evicttenant.ca) or use our property management and legal guarantee services in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

In order to provide you with property management and paralegal representation services, we collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, and mailing address of the property owner (Landlord).
  • Property and Tenant Information: Lease agreements, rent ledgers, notices of termination, tenant contact details, and any evidence required for Landlord and Tenant Board (LTB) filings.
  • Financial Information: Payment details securely processed through our third-party payment gateway (Stripe). We do not directly store full credit card numbers on our servers.

2. How We Use Your Information

We use the information we collect primarily to deliver our contractual obligations to you. This includes:

  • Filing and managing Landlord and Tenant Board (LTB) applications on your behalf.
  • Communicating with you regarding the status of your file, property management updates, and billing.
  • Processing subscription payments and onboarding deposits.
  • Reporting outstanding tenant debts via our LandlordEzy.ca integration.

3. Third-Party Service Providers

To provide a modern, secure, and efficient service, we utilize industry-leading third-party platforms. By using our services, you acknowledge that your data may be processed by the following partners under their respective privacy and security protocols:

  • Stripe: Used for secure payment processing and subscription management. Stripe securely collects and processes your financial data.
  • Buildium: Our primary property management software and client portal. Buildium is used to securely store lease agreements, rent ledgers, and LTB documents, and to provide you with real-time file tracking.
  • HubSpot: Used for scheduling strategy sessions, customer relationship management (CRM), and communications.
  • Equifax: Used via LandlordEzy.ca for the lawful reporting of outstanding tenant debts resulting from LTB Orders and Judgments.

4. Data Security and Retention

We implement appropriate technical and organizational security measures designed to protect your personal information against accidental or unlawful destruction, loss, alteration, and unauthorized disclosure. We retain personal and property information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements in the Province of Ontario.

5. Disclosure of Information

We do not sell, trade, or rent your personal identification information to outside parties. We may disclose your information strictly when legally required to do so, such as submitting documents to the Landlord and Tenant Board (LTB), the Sheriff's Enforcement Office, or as required by a court of law.

6. Your Rights

Under PIPEDA, you have the right to request access to the personal information we hold about you, request corrections to any inaccurate data, and withdraw your consent for data processing (subject to legal or contractual restrictions). To exercise any of these rights, please contact us using the information below.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact our administrative office:

OLH Property Management
1201 Ottawa St.
Windsor, ON N8X 2E5
Canada